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About Veteran Alliance USA

Providing Veteran Support Services

About Veteran Alliance USA

Veteran Alliance, USA is a nonprofit 501(c)(3) organization that works directly with healthcare providers and veterans. Our work includes helping veterans at no cost, to file claims and navigate the VA system successfully. From VA enrollment to processing wartime pension and more. For more information about what we do, please visit our Services page. 

Mission Statement: 

We are committed to providing education to our partners in healthcare to create better outcomes for the care of our veterans. Our commitment is strongly supported by our knowledge of the veteran administrative process so we can eliminate the barrier of healthcare access to our veterans. We are dedicated to helping deliver timely and quality access of care for our underserved veterans.

Veterans Reviews

I couldn’t have done it without them!

“Veteran Alliance helped me to get enrolled in the VA system. They even came out and drove my wife and I to the VA Hospital for an appointment. I couldn't have done it without them.”

James B.

Keep up the great work!

“The people at Veteran Alliance are doing great work for veterans in the community. They are passionate about the work they do and dedicated to making sure every veteran gets access to the benefits they are entitled to. Keep up the great work!”

Mrs. D 

Thank you Veteran Alliance!

“They took all the pressure of working with the VA off my hands. Thank you Veteran Alliance.”

Stephen J.

Veteran Alliance Team

mai shannon

Mai Shannon

Founder of Veteran Alliance USA

"My commitment is to work towards a timely resolution- minimizing cost and pain for our veterans."


Mai is a proven leader with over 25 years of experience developing, managing, and delivering solutions no matter what that industry is that strikes her interest. She possesses a unique blend of entrepreneurial spirit combined with a deep passion for philanthropy in community service.


She is 1 part entrepreneur, 1 part Executive, and 2 parts geek, and 3 parts animal lover. She manages and serves on the Board of Directors for Veteran Alliance USA nonprofit 501(c)(3) that works directly with healthcare providers, institutions, organizations, veterans and their family to ensure veterans and/or their family receive the very best healthcare outcome they deserve.


She is responsible for development of programs and procedures to accomplish Mission Goals of removing barriers that prevent Veterans from connecting with the most appropriate services and support allowable.

Theresa Scopa


Born and raised in Arizona, Theresa started in healthcare at a young age and knew she was passionate about helping others. This became her focus in college and after years of providing direct care to patients she moved into an administrator role where she continue to focus on making sure our patients and Veterans receive the best care possible. Theresa has been involved with Veteran Alliance since the beginning of the development stages  to now the successful program that close team members have grown Veteran Alliance outreach and vision for our veterans.

theresa scopa

Reginald Overholser

Veteran Service Director

Reg's journey is quite impressive, spanning both military and civilian aviation careers. His upbringing as an Army brat in Germany likely instilled a sense of adventure and discipline. Joining the Army to fund his college education shows his determination and practical mindset.

Transitioning from infantryman to helicopter pilot reflects his adaptability and ambition. Following in his father's footsteps by attending flight school at Ft. Rucker is a touching tribute to his family's legacy of service.

His dual roles as a helicopter pilot in the Army Reserves and a fixed-wing flight instructor demonstrate his commitment to honing his skills and gaining experience. The transition to civilian aviation with Air L.A and later United Airlines showcases his professionalism and dedication to his craft.

Reg's progression from flying Metroliner turboprops to captaining various Boeing aircraft at United Airlines highlights his expertise and versatility as a pilot. His retirement marks the culmination of a successful and fulfilling career in aviation. Reg's decision to join Veteran Alliance reflects his continued dedication to service even after retiring from United Airlines. His firsthand experience as a veteran and pilot uniquely positions him to understand the challenges facing his fellow veterans, especially in the transition to civilian healthcare.

By joining Veteran Alliance, Reg not only contributes his expertise in management but also brings a wealth of knowledge about military culture and the needs of veterans. His commitment to providing care and resources demonstrates his compassionate nature and desire to make a positive impact on the lives of others.

Reg's new role in Veteran Alliance allows him to channel his passion for helping others into meaningful work, where he can use his skills and experiences to support and uplift his fellow veterans. It's a wonderful way for him to continue serving his country and community even in retirement.

matt herriman

Veteran Service Director

Matt was born and raised in Michigan where he went to Hope College for his Bachelor’s Degree in English. He was a High School Teacher and joined the Army after 9/11 in May of 2002. He was stationed in Ft. Lewis, WA as part of the First Stryker Brigade with the 2nd Infantry Division. He served Two Tours in Iraq with his awards and decorations including the Combat Action Badge, Global War on Terrorism Expeditionary Medal and the National Defense Service Medal.     

  After his Honorable Discharge in 2010, he used his GI Bill to earn a Masters in Social Work Degree from Western New Mexico University. He then worked for the Northern AZ Veteran Affairs where he coordinated care for all Native American Veterans VA health care in conjunction with Indian Health Services Hospitals on the Hopi and Navajo Reservations. 

  Most Recently, Matt worked for the State of AZ, where he made a permanent move with his wife and children in the capacity of helping Veterans secure employment, training and gain access to resources to help them become successful in their transition to civilian life. 

Matt was recognized for his service to our local veteran community and was recruited by Veteran Alliance  to reach our Mission Goals of removing barriers for veteran's healthcare with the Veteran Administration. He services our Mesa, Tempe, and Phoenix veteran communities .

Matthew Herriman

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